Frequently Asked Questions

Local Drop-off & Porch Pickup

Yes! I'm happy to coordinate free local porch pickup for customers in the Greensboro, NC area. Email me at hello(at) to coordinate porch pickup!

Usually, the answer is yes! I will accept most items for embroidery, but unfortunately I cannot accept irreplaceable or heirloom items. 


Due to the custom nature of most items I sell, I do not accept returns. However, if you have a problem with your purchase, pleast contact me immediately at hello(at) so I can help!


Purchases are shipped via USPS first-class mail. At checkout, you can choose to upgrade your shipping. I package all items with care so they can make it to you as beautifully as they left my house!